Returns & Exchanges
Dries Van Noten offers a refined return process for items in original condition with tags attached within 14 days of delivery. We ensure a seamless experience to maintain the integrity and satisfaction of your sartorial investment.
Initiate Return Request
Log into your account or use the guest tracking portal to select the items you wish to return and receive a Return Authorization Number.
Prepare the Package
Place the items in their original designer packaging and shipping box, ensuring all security tags and labels remain intact and untampered.
Attach Shipping Label
Affix the pre-paid courier label provided in your original order to the outside of the parcel, removing any previous delivery stickers.
Dispatch and Refund
Drop off your package at an authorized collection point; once our atelier verifies the condition of the garment, your refund will be processed to the original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing