Frequently Asked Questions
Assistance with your Dries Van Noten online experience.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn and unwashed, with all original tags and packaging intact.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery times vary by region and will be calculated at checkout.
How do I determine my correct size?
A detailed size guide is available on each product page. As Dries Van Noten follows European sizing, we recommend consulting the conversion chart for the most accurate fit.
What payment methods are accepted?
We accept major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How should I care for my Dries Van Noten garments?
Care instructions are specific to each garment's fabric and construction. Please refer to the internal care label on your item for professional cleaning recommendations.